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About
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Driving Dealership Success

At Entrust, we go beyond conventional dealership support—we partner with GM dealerships to transform operational challenges into measurable gains. Through deep industry insight and a rigorous, data-informed approach, our veteran consultants develop strategic solutions tailored to the cadence and character of each dealership. The result: performance that speaks in metrics and an elevated customer journey that sets our clients apart in the marketplace.

Who We Are and What We Do

What We Do

We offer a comprehensive, results-driven approach to dealership performance and profitability. We excel in optimizing every aspect of the retail sales process to foster long-term growth specifically engaging with GM dealerships.

     We begin with an in-depth evaluation of your unique market area, sales process, consultant performance, advertising strategies, historical data, and areas of needed performance. Our hands-on consultations—delivered in person, online, or by phone—are tailored to the specific needs of each dealership.

     With decades of automotive experience, our team empowers dealerships to reach new levels of performance and customer satisfaction. Our focus is on delivering measurable outcomes through proven strategies designed for today’s competitive landscape.

What We Deliver

What We Deliver

We offer dealership consulting service with a successful track record, meticulously customized to address your specific requirements through a detailed analysis of your dealership’s operations and by collaborating with your management team.

We offer...​

  • Tailored Solutions designed to your dealership that meet your organizational needs.

  • Executive Alignment: Our coaching is built for dealer principals and your leadership teams, targeting the decisions that drive results.

  • Proven Impact: We help dealerships achieve real improvements—higher profitability, increased performance, with a more engaged sales force.

Our Process

Our Consultation Process

 Identify Opportunities: We collaborate with you the Dealer Principal, Executive Manager or General Manager to uncover growth potential and clarify business objectives.

  • Benchmark Performance: Leveraging GM Global Connect data or insights from your District Manager; we evaluate your results against comparable dealerships.

  • Strategic Planning: We present actionable best practices, successfully proven, to create a custom implementation roadmap.

  • Performance Review: Post-engagement, we assess outcomes and refine strategies for long-term success.​

Engagement Options

Single Day
 

One day on-site dealership consultation to evaluate, refine, and enhance the dealership’s sales process through a hands-on, tailored approach—delivering immediate insights and recommendations for efficiency, customer experience, and measurable performance improvement.*

Five Consecutive Days
 

Five day in store consultation with focus on intensive immersion with leadership to identify opportunities and long term success.  Ideal for dealerships seeking a more detailed one on one consultation.  This extended engagement fosters collaborative alignment across teams, driving consistent implementation of high-impact strategies.*

Long Term

Whether you're seeking strategic insights or ongoing refinement, we offer flexible tailored consultation options designed to fit your schedule and business goals. Choose between weekly or monthly sessions, each crafted to provide consistent guidance, actionable recommendations, and measurable results. *

*Travel and lodging expense to be paid by dealer.  Call or email for complete pricing. Payment to be made as services are rendered.

Services

Increasing Sales and Performance

Process Support

Comprehensive Support

We deliver specialized consulting and training solutions designed to elevate sales performance and operational efficiency across GM dealerships. Our programs are accessible to all levels of dealership staff—from front-line sales teams to senior leadership—and are built to address the full spectrum of Variable Operations.

By taking a deeply consultative approach, we identify your dealership’s unique challenges and craft market-specific strategies that generate measurable, sustainable results. Whether you're seeking to sharpen team performance, streamline processes, or drive long-term growth, Entrust offers expertise tailored to your success.

At Entrust Variable Operations Consulting we are committed to maintaining the highest standards of confidentiality and data protection. Your personal information is handled with care and safeguarded through secure practices.

We do not disclose, distribute, or share your data with any third parties. Our privacy protocols are designed to ensure that your trust in us is well placed and consistently honored.

If you have any questions regarding our data handling policies, please don’t hesitate to reach out.

 

Increasing Performance

Key Performance Areas

Ordering and Managing Inventory Services Available

Increasing RSI

Dealer Performance Review

GM Excellence programs

Standards for Excellence

Essential Brand Elements

Sales Consultant Bonus, SFE

CSI/Reputation Management

Order Workbench

DOSP: Understanding reports, The Pass System, Consensus, Allocations, Earning and Utilizing Constraints

​Inventory Management: Ordering and Stocking the correct inventory

Fleet, Ordering, Bid Assistance & Delivery

​Inventory Turn Rate

Advertising

LMA Utilization

Increasing Accessory Penetration

Implementing the use of LPOs

Sales Consultant Training

Lead Management Review

Courtesy Transportation Program

Certified Pre-Owned and CarBravo

Understanding Incentives

Connected Incentives

Testimonials
Endorsements
“Entrust Variable Operations Consulting has been instrumental in transforming our dealership's sales approach. Their insights and guidance have significantly improved our performance and customer satisfaction.”

Josh Phillips

Dealer/Owner

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Contact Us

Let’s Collaborate

For questions regarding our services or tailored consulting and training solutions to drive your GM dealership’s success, connect with our team at Entrust Variable Operations Consulting. We're here to help — start a chat with us today or reach out directly. We look forward to partnering with you for sustainable growth and enhanced performance.

    Email

    entrustvoc@outlook.com

    Phone

    (806) 789-3069

    Mailing Address

    5540 Centerview Dr

    Ste 204, PMB 646774

    Raleigh, North Carolina 27606

    Schedule an appointment
    August 2025
    SunMonTueWedThuFriSat
    Week starting Sunday, August 24
    Time zone: Coordinated Universal Time (UTC)Phone call
    Wednesday, Aug 27
    10:00 AM - 11:00 AM
    11:00 AM - 12:00 PM
    12:00 PM - 1:00 PM
    1:00 PM - 2:00 PM

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